This is the first blog in a two-part series breaking down the basics about Salesforce testing. In this blog, we’ll talk about what “testing for Salesforce” means and why it is important for maintaining quality across your Salesforce ecosystem. The next blog in the series will discuss manual testing and automated testing, and the benefits of both testing approaches.
Here at Provar, things move fast. We innovate fast. We build solutions that save time. We thrive on efficiency, so we’re always coming up with new ways to meet organizations where they need quality the most. But we also honor our foundation, and that was built on creating the best Salesforce environment possible.
In this two-part blog series, we’ll go back to the basics — tackling Salesforce testing and its benefits, as well as the ins-and-outs of manual versus automated testing.
What Does “Testing for Salesforce” Even Mean?
Salesforce is one of the most widely used customer relationship management (CRM) platforms. It is robust and versatile, and as with other web-based software, it is essential that organizations test Salesforce and its associated applications for breaks, bugs, and other vulnerabilities often — at the very least, whenever a new customization, configuration, or update is made. Testing is essential for ensuring that the Salesforce platform is working as intended and providing a smooth, safe, and secure user experience.
When organizations test their Salesforce ecosystem, they typically perform a series of tests that evaluate and validate the functionality, performance, and security of the Salesforce platform and its related applications. There are several types of Salesforce testing, including functional testing, integration/API testing, load and performance testing, User Acceptance Testing (UAT), and security testing.
Testing for Salesforce is essential to maintaining quality, as it allows organizations to find and fix minor issues before they become major issues.
Why is Testing for Salesforce Important?
Because Salesforce is committed to providing its customers with the most up-to-date, robust platform possible, it releases regular updates. However, any change within a CRM has the possibility to break apps using the platform, which can negatively impact its performance, reliability, and security.
Testing for Salesforce is important to mitigate risk with these updates, and also to instill the trust that your apps will keep working as they should at all times.
Improved Performance and Reduced Cost
Organizations that regularly test their Salesforce ecosystem can more easily identify performance issues, allowing their teams to optimize their operations for speed, scale, and reliability. By testing Salesforce and its applications, organizations can ensure that as their user base – and their business – grows, their systems maintain optimum performance with minimum interruptions.
Regular and rigorous Salesforce testing can also reduce costs. By identifying and addressing issues early, organizations can reduce rework and avoid costly inefficiencies.
Enhanced Quality and Reliability
Testing helps organizations identify issues across the Salesforce ecosystem before they affect end-users.. By finding and fixing issues earlier, teams can maintain quality throughout the lifecycle, ensuring that Salesforce is functioning correctly, providing accurate information, and delivering intuitive and effortless user experiences.
Ensured Security and Compliance
Salesforce is often used to manage confidential business data, including customer data, personal information, sales numbers, marketing metrics, and more. Organizations that test Salesforce regularly can identify vulnerabilities and security threats and keep this information secure. Salesforce testing also allows organizations to implement the security measures specific to their business to protect their data and prevent security breaches.
In addition to keeping confidential data secure, testing Salesforce can help organizations ensure that their systems are compliant with the relevant industry regulations, and avoid costly fines and negative impacts to their credibility.
For organizations that rely on Salesforce for their day-to-day operations, testing for Salesforce is essential to success. But finding a partner you can trust for your Salesforce testing can be tricky and time-consuming.
Provar’s quality hub of testing products helps organize, manage, automate, and scale your organization’s testing in Salesforce and beyond. Our powerful suite of solutions is designed to meet users at every stage of their quality journey, and has been a leader in Salesforce testing innovation since 2014.