This is the first blog in a two-part series breaking down the basics of Salesforce testing. In this blog, we’ll talk about what “testing for Salesforce” means and why it is essential for maintaining quality across your ecosystem. The following blog will discuss manual and automated testing and the benefits of both testing approaches.
Here at Provar, things move fast. We innovate fast. We build solutions that save time. We thrive on efficiency, so we’re constantly developing new ways to meet organizations where they need quality the most. But we also honor our foundation, built on creating the best Salesforce environment possible.
In this two-part blog series, we’ll go back to the basics — tackling Salesforce testing, its benefits, and the ins and outs of manual versus automated testing.
What Does “Testing for Salesforce” Even Mean?
Salesforce is a widely used customer relationship management (CRM) platform. It is robust and versatile, and as with other web-based software, organizations must test Salesforce and its associated applications for breaks, bugs, and other vulnerabilities often — at the very least, whenever a new customization, configuration, or update is made. Testing is essential for ensuring that the Salesforce platform works as intended and provides a smooth, safe, and secure user experience.
When organizations test their Salesforce ecosystem, they typically perform a series of tests that evaluate and validate the functionality, performance, and security of the Salesforce platform and its related applications. There are several types of Salesforce testing: functional testing, integration/API testing, load and performance testing, User Acceptance Testing (UAT), and security testing.
Testing for Salesforce is essential to maintaining quality, allowing organizations to find and fix minor issues before they become significant.
Why is Testing for Salesforce Important?
Because Salesforce is committed to providing its customers with the most up-to-date, robust platform possible, it releases regular updates. However, any change within a CRM can break apps using the platform, negatively impacting its performance, reliability, and security.
Testing for Salesforce is vital to mitigate risk with these updates and instill the trust that your apps will keep working as they should at all times.
Improved Performance and Reduced Cost
Organizations that regularly test their Salesforce ecosystem can more easily identify performance issues, allowing their teams to optimize their operations for speed, scale, and reliability. By testing Salesforce and its applications, organizations can ensure that as their user base and business grows, their systems maintain optimum performance with minimum interruptions.
Regular and rigorous Salesforce testing can also reduce costs. Organizations can reduce rework and avoid costly inefficiencies by identifying and addressing issues early.
Enhanced Quality and Reliability
Testing helps organizations identify issues across the Salesforce ecosystem before they affect end-users.. By finding and fixing issues earlier, teams can maintain quality throughout the lifecycle, ensuring that Salesforce functions correctly, providing accurate information, and delivering intuitive and effortless user experiences.
Ensured Security and Compliance
Salesforce often manages confidential business data, including customer data, personal information, sales numbers, marketing metrics, and more. Organizations that test Salesforce regularly can identify vulnerabilities and security threats and keep this information secure. Salesforce testing also allows organizations to implement security measures specific to their business to protect their data and prevent security breaches.
In addition to keeping confidential data secure, testing Salesforce can help organizations ensure that their systems comply with the relevant industry regulations and avoid costly fines and negative impacts on their credibility.
Testing for Salesforce is essential to success for organizations that rely on it for their day-to-day operations. But finding a partner you can trust for your Salesforce testing can be tricky and time-consuming.
Provar’s quality hub of testing products helps organize, manage, automate, and scale your organization’s testing in Salesforce and beyond. Our robust suite of solutions is designed to meet users at every stage of their quality journey and has been a leader in Salesforce testing innovation since 2014.