Provar Trust Center
At Provar, trust is the foundation of everything we do. This trust is built through our robust security practices, rigorous privacy protocols and transparent operations.
Security: Keeping Your Data Safe
Provar takes information security seriously. We are both ISO 27001-certified and SOC 2 Type 2 attested, underscoring our commitment to protecting sensitive information, maintaining robust security controls, and continually improving our practices. Our multi-layered approach to security includes:
- Data Encryption: We use encryption protocols to protect your data, both in transit and at rest, ensuring that sensitive information is kept confidential and secure at all times.
- Access Controls: Role-based access and multi-factor authentication ensure that only authorized personnel can access your data, minimizing the risk of unauthorized exposure.
- Continuous Monitoring: We employ continuous system monitoring and intrusion detection to identify and respond to threats in real time, ensuring the integrity of our systems and protecting against breaches.
- Regular Audits: Provar performs regular internal and external security audits to maintain and improve our security posture, staying ahead of emerging threats and vulnerabilities.
Privacy: You Own Your Data
At Provar, your data is yours—always. We respect the privacy of all our users and adhere to stringent data privacy regulations, ensuring that your personal and business information is handled with care. Our privacy practices include:
- GDPR Compliance: We are fully compliant with the General Data Protection Regulation (GDPR) giving you control over your personal data.
- Data Control: You have full ownership and control over your data, and we have a process to manage, access, or delete it as needed.
- Third-Party Sharing: We do not sell your data. When working with third-party providers, we ensure they meet the same high standards of data protection and confidentiality that we uphold.
- Data Retention: Provar follows best practices for data retention, ensuring that we retain only the data necessary for business operations and compliance with legal requirements, while offering clear processes for data deletion.
Reliability: Always There When You Need Us
Provar understands that system availability is essential to your business operations. We are committed to providing reliable services that you can count on, with the infrastructure and procedures in place to ensure continuity and high availability.
- 99.9% Uptime Guarantee: Our infrastructure is designed for maximum reliability, with built-in redundancy and failover systems to minimize downtime.
- Disaster Recovery: We maintain a comprehensive disaster recovery and business continuity plan to ensure rapid recovery and minimal service disruption in the event of unforeseen incidents.
Compliance: Aligning with Global Standards
Provar adheres to global standards and regulations to ensure that we operate with the highest levels of integrity and compliance:
- ISO 27001 Certification: Our certification demonstrates our adherence to a rigorous Information Security Management System (ISMS) that protects the confidentiality, integrity, and availability of information.
- Regulatory Compliance: We align with industry regulations and standards, such as ISO 27001 and GDPR ensuring that your business remains compliant when using our services.
Transparency: Building Trust Through Openness
We believe in being transparent about our practices, so you can make informed decisions about your data and trust in the security and reliability of our services.
- Incident Reporting: In the unlikely event of a security incident, we have established processes for notification and response, ensuring timely and transparent communication with affected customers.
- Commitment to Improvement: We regularly review and update our policies, systems, and procedures to address new security challenges and improve our operations.
Your Trust, Our Priority
At Provar, we understand that trust is earned, not given. We are constantly working to strengthen our security, privacy, and reliability measures to meet the highest industry standards. We are committed to delivering a secure, reliable, and transparent service that you can trust with your most valuable data.