This is the second in a blog mini-series to highlight how specific industries can benefit from Provar’s suite of quality solutions. Stay tuned for upcoming blogs about how Provar can help other industries.
The insurance industry is a critical part of the financial services sector and plays a crucial role in protecting individuals and businesses from financial risks. With the industry evolving quickly, insurance companies must adapt to stay competitive and keep consumer trust.
In this rapidly changing industry, insurance companies are increasingly reliant on systems like Salesforce to manage operations. However manual testing is time-consuming, unreliable, and error-prone, and many automated testing solutions present their own issues — putting companies’ reputations at risk.
With Provar’s powerful suite of quality solutions, organizations in the insurance industry can transform their testing experience and adhere to the industry’s strict security standards. Provar’s intuitive and integrated quality management and automated testing solutions are reliable and repeatable — empowering organizations to increase their efficiency and productivity, adhere to regulatory requirements, and improve their customer experiences.
Keep reading to learn more about how Provar can help organizations in the insurance industry!
Increase Efficiency & Productivity
The insurance industry moves fast — which means that insurance companies must prioritize efficiency in everything they do. To ensure that system upgrades and updates are done efficiently and effectively, organizations need reliable, resilient, and repeatable automated testing.
Provar’s intuitive testing tool, Provar Automation, proactively finds and flags issues before they affect users, helping organizations mitigate risk and avoid downtime. Provar’s Test Builder empowers teams to build test cases quickly and easily within their preferred browser, featuring an easy-to-use interface. And because Provar solutions are built from the ground up on Salesforce, Provar helps customers reduce maintenance efforts by more than 80% compared to traditional automation.
With Provar, insurance companies can deliver high-quality services to their customers while reducing costs and decreasing downtime.
Improved Customer Experience
In the insurance industry, trust is perhaps the most important indicator of success. But 42% of global insurance consumers say they don’t fully trust their insurers.
Giving your customers secure, hassle-free experiences is crucial to earning trust and safeguarding your business reputation. Provar allows teams to detect and fix issues quickly — capturing data, updating information, and improving the customer experience in real-time. Provar products stay aligned with Salesforce updates, avoiding unanticipated breakage, reducing lag times, and keeping data secure. Provar doesn’t just test Salesforce — our end-to-end automated testing includes external enterprise systems, platforms, applications, and plug-ins to deliver comprehensive coverage throughout every step of the testing cycle.
With Provar, organizations in the insurance industry can ensure exceptional experiences and deepen trust with their customers, brokers, and agencies.
Compliance with Regulations
The insurance industry is heavily regulated, and with new laws and regulations being introduced every day, compliance is critical. Non-compliance can result in significant fines and legal action, and can permanently damage an organization’s reputation.
With Provar, teams can design their tests to check compliance with their unique regulatory requirements, including GDPR, SOC 2, and HIPPA. Our end-to-end automated tests validate workflows across applications, ensuring that testing is comprehensive. Our solutions are adaptable and extendable, and our reporting and quality management tools empower teams to monitor compliance across applications and in real-time.
By leveraging Provar quality management solutions, insurance companies can avoid hefty fines and legal penalties, and more effectively adhere to state, federal, and international regulatory requirements.
Provar provides a powerful quality hub for industries and organizations that require resilient, reliable, and repeatable automated testing. Provar helps organizations in the insurance industry to improve efficiency, enhance customer experience, and ensure compliance — allowing them to stay competitive and customer confidence.
To learn more about Provar Solutions can help your organization, connect with our team today!