Innovative businesses understand Salesforce’s pivotal role in today’s evolving, scaling landscape. Salesforce has become the backbone of operations for over 150,000 companies worldwide, including industry giants like Spotify, Amazon Web Services, and Toyota. With its extensive capabilities spanning sales, service, marketing, and more, Salesforce empowers organizations to scale and adapt to evolving customer needs.

However, as businesses grow, standard Salesforce configurations may no longer suffice. It leads to the adoption of customizations tailored to specific organizational requirements. These customizations, ranging from app enhancements to the development of Lightning Web Components and Aura applications, are essential for aligning Salesforce with unique workflows and user preferences.

Ensuring the robustness and resilience of test automation processes in the face of continuous Salesforce customization poses a significant challenge. Many test automation tools don’t work well with Salesforce customizations, which means they need a lot of upkeep, and the tests aren’t reliable.

Let’s examine the important point where innovation and test automation meet for Salesforce changes. Let’s discuss important things you must consider. Find ways to test effectively so your business is always ready for the future.

Distinguishing Customizations from Configurations

It’s important to know the difference between customizations and configurations before discussing how to test Salesforce changes. Changes that can be made directly in Salesforce are configurations, which are usually done with point-and-click tools. Setups make things easier and more adaptable. However, they can also prevent groups from developing new ideas by forcing them to follow set rules.

Meanwhile, customizations are unique solutions made by coding or adding custom features. Customizations provide the flexibility to break free from standard configurations and align Salesforce with intricate workflows and evolving business needs.

Challenges in Testing Salesforce Customizations

Testing Salesforce customizations introduces unique challenges that are notoriously tricky to navigate. These challenges include managing diverse codebases, ensuring compatibility with Salesforce upgrades, integrating seamlessly into existing workflows, maintaining data integrity and security, and conducting comprehensive end-to-end testing.

Organizations must consider various aspects of their tailored solutions to test Salesforce customizations effectively. From custom objects and fields to page layouts, workflows, validation rules, and integrations, each customization requires specific testing strategies tailored to its functionalities and interactions within the Salesforce ecosystem. Unfortunately, many test automation solutions on the market today simply aren’t equipped to handle these complexities.

How Provar Automation Addresses Testing Challenges

Provar Automation offers a specialized approach to testing Salesforce customizations, leveraging metadata-driven test-building capabilities to navigate the intricacies of bespoke solutions. By understanding the location of elements within Salesforce’s metadata model, Provar Automation ensures stable and adaptable tests that withstand Salesforce updates and internal changes.

With powerful capabilities in testing Lightning Web Components and comprehensive end-to-end testing support, Provar Automation empowers organizations to validate the functionality and integration of customizations seamlessly.


Innovation fuels growth in the Salesforce landscape, driving organizations to embrace customizations tailored to their unique needs. Effective test automation ensures the reliability and resilience of Salesforce customizations, enabling organizations to innovate without limits.

It is important to pick the right test automation tool, like Provar Automation, to test Salesforce changes successfully. With its Salesforce-centric focus, adaptive automation, and metadata-driven approach, Provar Automation empowers organizations to test customizations accurately and efficiently.

Embrace the power of test automation with Provar Automation and unlock the full potential of your Salesforce customizations. Connect with a Provar expert today to learn more about optimizing your automated testing strategy for Salesforce and beyond.

Want a more in-depth look into how to test your Salesforce customizations best? Download Provar’s white paper, Innovate Without Limits: How to Approach Test Automation for Salesforce Customizations, today!