At Provar, we are committed to exploring new ways to partner with Salesforce that benefit our customers. We have early access to Salesforce product releases, allowing us to test our solutions against innovations and solve errors before they reach our customers. Our customers can test their solutions well ahead of time, alleviating any “rush to test” pressure after updates. As a company, we collaborate with several teams across the Salesforce ecosystem and recently appointed Ivan Harris as Provar’s new Chief Technology Officer to spearhead future partnership opportunities.
The Provar team takes great pride in our partnership with Trailhead, Salesforce’s free online learning platform. The platform allows anyone – from any walk of life – to learn in-demand skills, earn resume-worthy credentials, and connect to career opportunities. Recently, The University of Provar (UP)’s Educational Content Creator, Paula Americo, created a new test automation module now available on Trailhead. She is also in the process of creating two additional modules on testing types and testing in Salesforce.
About the Modules
UP’s three modules are great for professionals at all stages of the quality journey. They are beneficial for those just getting started with testing. They are also helpful for those looking to brush up on their skills. The Software Testing Fundamentals module allows users to learn about software testing, its necessity, and when to test. The other two modules are still in the approval stage. They will cover why testing in Salesforce is necessary. They will also discuss the challenges of testing in Salesforce. Additionally, they will present best practices for testing.
The Start of a Lasting Partnership
How did the UP and Trailhead partnership arise? Provar Education Manager Jenn Torres and Trailhead Customer Testing Enablement Director Heather Ouellette met at Salesforce’s TrailblazerDX event in April 2022. They discussed the UP team’s exceptional work in test automation and explored the opportunity to publish learning content on Trailhead. The rest is history.
“A couple years ago, we discussed with Provar a mutual desire for Trailhead content focused on testing. When I met Jenn and learned about the UP team, I knew it was the perfect opportunity, and the time was now right, since Provar was looking to incorporate content on where to begin with testing into their own program. I’m excited we can now provide this foundational information on testing to the Salesforce community.”
Heather Ouellette, Customer Testing Enablement Director, Salesforce
The Process
The UP and Trailhead teams collaborate regularly to brainstorm content ideas and partner on any approvals needed. Step one is discussing topics of interest from both parties and identifying what the modules should cover. Once an outline is decided upon, the UP team collaborates with Trailhead experts. They submit content and follow guidelines meticulously. They also ensure any questions are promptly answered.
“An incredibly helpful part of the process is having access to the Trailhead staging environment. This gives me a back-end look at the module as we’re building it out to ensure a positive end-user experience.”
Paula Americo, Educational Content Creator, Provar
After the content is approved, the UP team works with Trailhead’s design team to submit any Provar-created videos, if applicable. At this stage, the Trailhead team will also suggest additional learning interactions, like flashcards, to supplement the module. Finally, the Trailhead team creates and shares a few design options for badges. This stage was enjoyable because we held an internal vote among employees to select the favorite! Once the badge is selected, the module is published, and users can begin learning.
The metrics were impressive for UP’s Software Testing Fundamentals module, the first in the series. In the first month alone, thousands of Trailblazers engaged with the content, and the module has received a high 4.7 out of 5 rating so far.
Looking Ahead
The UP team looks forward to a bright future, creating more modules on Trailhead. They constantly seek new opportunities to create content, collaborate with Salesforce thought leaders, and further strengthen the Provar and Salesforce partnership to educate more professionals at every stage of their quality journey. Watch for Provar’s new Trailhead modules, and follow Provar here on the blog or social media for future updates.
Interested in learning more about the University of Provar and how it helps educate, empower, and elevate professionals of all experience levels? Get started today.